Acceptable use policy

Represent yourself accurately. You may not impersonate another person, brand or company, create accounts under a false identity, or claim to represent a company you are not authorised to act for.

Creators may not misrepresent their audience — buying followers, views, likes or comments, using engagement pods, or presenting another creator's work as their own are all grounds for removal.

One person or company, one account. Creating additional accounts to evade a limit, a suspension or a rating is prohibited.

Do not share personal contact details — email addresses, phone numbers, messaging handles or external payment links — in messages, campaign briefs or profiles before a collaboration is underway, and do not ask another user to take payment off the platform.

This exists to protect both sides. Escrow, dispute resolution, the delivery record and the payment guarantee all depend on the work being contracted and paid through CollabGlam. A collaboration moved off-platform has none of that protection, and we cannot help when it goes wrong.

Our messaging filter blocks contact details automatically. Attempts to evade it — spelling an address out, splitting it across messages, hiding it in an image or file — are treated as a deliberate circumvention.

Do not use CollabGlam to launder money, to move funds unrelated to a genuine collaboration, or to test stolen payment instruments.

Do not fund a milestone with a payment method you are not authorised to use, and do not open a chargeback in place of a dispute — we have a dispute process precisely so that disagreements can be resolved on the evidence.

Do not manufacture collaborations between accounts you control in order to move money, inflate ratings or generate invoices.

You may not use CollabGlam to create, request, commission or distribute content that:

• is unlawful, or promotes illegal activity;
• sexualises minors, or depicts anyone in a sexual context without consent;
• harasses, threatens, defames or incites violence against a person or group;
• promotes hate on the basis of race, ethnicity, national origin, religion, disability, age, sex, gender identity or sexual orientation;
• infringes copyright, trademark or another person's rights;
• makes false or unsubstantiated health, medical or financial claims;
• markets weapons, illegal drugs, or products the creator's platform prohibits.

Sponsored content must be disclosed as sponsored, in line with the FTC's endorsement guidelines and the equivalent rules where you operate. Brands may not ask a creator to conceal a paid relationship.

Do not attempt to break, probe or overload the platform. Specifically: no scraping beyond what our public pages allow, no automated account creation, no attempts to access another user's account or data, no probing for vulnerabilities without written authorisation, and no interference with the availability of the service for others.

If you find a security flaw, report it to help@collabglam.com rather than exploiting it. We will not pursue anyone who reports a genuine vulnerability in good faith and gives us a reasonable chance to fix it.

Ratings are only useful if they are honest. Do not offer or accept payment for a rating, do not condition payment on receiving a particular rating, and do not threaten a negative rating to extract work or money.

We remove ratings between accounts that turn out to be controlled by the same person.

What we do depends on what happened. A first, minor breach usually gets a warning. A serious one — fraud, sexual content involving minors, coordinated circumvention — is an immediate permanent ban with no warning.

Our available responses are: removing content, blocking a message, restricting a feature, suspending an account pending review, holding funds in escrow while we investigate, and permanently closing an account.

Where we close an account, escrowed funds are resolved on their merits: money owed to a creator for work genuinely delivered is still paid, and money a brand funded for work never delivered is still refunded. We do not use enforcement as a reason to keep funds.

If you believe we have acted wrongly, reply to the notice you received and a human will review it.

To report a breach of this policy, use the report option in the collaboration or profile concerned, or email help@collabglam.com with the account and what happened.

Reports are read by a person. We do not disclose the identity of the reporter to the reported account.

Questions about this policy: help@collabglam.com · CollabGlam LLC, 732 S 6th St STE N, Las Vegas, NV 89101.